Poor adjustment was linked to an expatriate's job performance and the likelihood of returning home early, both of which are potentially very costly for multinational firms.*

A natural loss of productivity occurs upon relocation in a foreign country, and without support, expatriates take at least six months into the assignment to reach home country productivity levels.**

Arrivals helps relocated employees and their families get settled, connected, and happy fast, so the investment the company has made in them is protected, and the employees are more productive at work.

Companies send their best talent abroad — employees whose time is most valuable, and who they hope will bring international experience back home. At great expense the companies move their belongings, maintain home residences, assist with taxes, and shuttle them back and forth. Yet studies show that almost 50% of relocated employees either leave the company during their assignment, or within one year of returning. Is this due to stress on the family? Cultural differences? Disappointment in the experience?

For the first few months for all relocated, hours are lost dealing with moving and acclimatisation issues. And for the families of those relocated — those whose happiness matters most to the employees — creating a new life without the structure of work can be even more challenging. Our work with spouses and partners makes navigating their new world easier.

Everyone takes a different amount of time to adjust — some people take six months, some people take more than a year. We work to significantly reduce that amount of time, because the sooner they're living, the sooner they're happy in life, and happy and productive in work.

* Bhaskar-Shrinivas, P., Harrison, D. A., Shaffer, M. A., & Luk, D. M. 2005. Input-based and time-based models of international adjustment: Meta-analytic evidence and theoretical extensions. Academy of Management Journal, 48: 259-281.
** Melles, Rensia. Getting Choosy About Expat Selection. Expatriate Advisor, 24-25.


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